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Health & incidents

An appointment without an outcome is a question nobody answered.

Every event, followed through.

Appointments, illnesses, hospital stays and incidents sit in one dated history, and Tessera keeps track of what still needs an outcome.

A carer helps a resident into her cardigan by the front door, handbag in hand
What you get

Nothing slips between shifts.

Outcomes

Nothing left open

Anything waiting on an outcome stays flagged until someone records one.

Deadlines

Reporting windows, counted for you

Each incident carries its reporting deadlines, including the 7-day LIC 624 written report.

Weight

Weight that tells you something

Each check shows the change over 30, 90 and 180 days, and flags a significant loss.

A closer look

How Tessera keeps things moving.

Everything coming up, and what's still open.

Appointments, illnesses and hospital stays sit on one board, and anything still waiting on an outcome stays at the front.

Weight changes you won't miss.

Every check shows the change over 30, 90 and 180 days, and Tessera flags a significant loss for you.

Spot patterns across your home.

A trend view shows incidents by month and type, so you can see whether a change you made is working.

Incidents

An incident, from report to close.

Tessera guides the report, sends it for review, and counts down to each deadline until the incident is closed. Care plans and assessments are signed off in Tessera too.

What prints

Reports in the shape California asks for.

Export incidents and health events as a PDF or a spreadsheet, laid out to match California's reporting.

See how Tessera follows things through.

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