Privacy Policy

This Privacy Policy explains how Tessera (“we”, “us”) collects, uses, discloses and safeguards information when you visit our website or use our care-management platform (the “Service”). This is a template and should be reviewed by qualified counsel before launch.

Information we collect

We collect information you provide directly (such as your name, work email and the details you submit when requesting a demo), information collected automatically (such as device and usage data), and, for customers using the Service, the data your organization stores in Tessera.

Protected health information (PHI)

When your organization uses Tessera to manage resident records, we process protected health information solely as a service provider / business associate, under the terms of a Business Associate Agreement (BAA) and applicable law, including HIPAA. We do not use PHI for any purpose other than providing the Service.

How we use information

We use information to provide, maintain and improve the Service, to respond to your requests, to communicate with you, and to comply with our legal obligations.

How we share information

We share information with subprocessors who help us operate the Service, when required by law, and in connection with a business transfer. We do not sell personal information.

Data security

We maintain administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and access controls scoped by facility and role.

Your rights

Depending on where you live, you may have rights to access, correct or delete your personal information. To exercise these rights, contact us using the details below.

Contact us

Questions about this policy can be sent to privacy@caretessera.com.